Travel conditions of the holiday apartments
1. Cancellation and/or rebooking
Our claim for cancellation fees per apartment is, but at least EURO 20,00:
of the travel price.
2. Online bookings and reservations
The Residence Bocksberg-Blick & St. Florian by the family Motzkus reserves the right to cancel a reservation via booking on the Internet within 24 hours. A reservation is therefore considered invalid. Reason: Binding commitments cannot always be made in the online booking system due to a lack of server utilization, server maintenance, software errors, etc. This rule only applies in special cases. In general, an online booking is retained by the Residence Bocksberg-Blick & St. Florian so as not to impair the flow of business.
After your booking/reservation, you have to transfer at least a 50% deposit of the total price to our account in the next few days, stating the booking number and date of travel.
4. Arrival (Check-IN) time and departure (Check-OUT) time
You can usually arrive from 3 p.m. (noon). You are independent thanks to our electronic keybox. A later arrival until midnight is possible at any time, please pay attention to your key code, given to you by email.
The departure (Check-OUT) should take place no later than 10 a.m. (in the morning).
5. Bringing pets with you, Pet fee
If you plan to take your pet with you as a guest, please indicate this at the time of booking (with type, race, size), a pet fee will be charged for each pet. You may only travel with your pet after we have given our approval that your pet taking with you is possible. Please understand that many apartments are allergy-friendly and not every apartment can be allowed to take a pet with you.
6. Dealing with the apartment, the inventory, furnishings and fittings
Please take care of the inventory and the furnishing of the apartment so that the next guest can enjoy their vacation. Damage caused and defects by you must be reported immediately in the registration. If damage is not reported, it will still be tracked.
7. Departure (Check-OUT) information
please note that on your departure
ALL THIS THINGS DOESN`T INCLUDE THE FINAL CLEANING !!
If this is not done, a lump sum for the intended upcoming works have to be charged.
8. guest fee (tourist tax)
Please note the mandatory guest fee for Hahnenklee. This is not included in the room rate, but will be processed by us on site, billed in cash on site and forwarded to the Hahnenklee Tourismus Marketing GmbH. You will receive the guest card from us with the Goslar adventure booklet and can use it to visit numerous events throughout the Harz Mountains and take advantage of free and discounted offers. The bus ride is also possible free of charge with this guest card.
The guest fee is per night for people after the age of:
18 years of age (from 18 years): 2.30 euros
6th year of life (from 6 to 17 years): 1.15 euros
Reduced guest fee between November 1st and November 31st per night for people after completion of:
Age 18 (from 18 years): 1.15 euros
6th year of life (from 6 to 17 years): 0.57 euros
For the night of October 31. on November 1st the reduced guest fee applies for overnight stays from November 30th. on December 1st the full guest fee applies. Children between 0 and 5 years do not pay a guest fee.
Status: February 2021)
We hereby confirm the above Reservation confirmation and accept the general terms and conditions / travel conditions mentioned above.